Job Description: • Candidate has to interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. • Excellent command over Kannada Customer service skills and high energy level. Salary: INR 90,000 – 1,50,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, […]
Job Description: • Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services. • Greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of requirements or problem. […]
WNS Walkins – U.K Banking – Inbound Process (Monday to Friday) Job Description * Candidate should have ability to provide effective Customer Service with high customer satisfaction. * Excellent verbal communication skills. * Candidates should have working experience on ticketing & GDS preferred. * Provide timely and effective resolutions to customer queries * Efficiently handle […]
Job Description • Candidate has to greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of requirements or problem. • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. • Troubleshoot customer issues related to enterprise / exchange server & cloud […]
Job Description: • Candidate should be able to upsell & cross sell travel related services like Air, hotels, car hire, packages & attractions keeping in mind various SLAs like quality, abandon%, AHT, sales conversion & efficient customer service. • Also to be able to respond to customer service inquiries via phone and e- mail. • […]
Job Description: • Candidate should be Graduate with typing speed: 15-20 wpm. • Basic Banking knowledge is required. Salary: INR 1,25,000 – 1,50,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Back Office/Web/Transaction Processing Role: Associate/Senior Associate -(NonTechnical) Openings: 50 Experience: 0 – 2 […]
Job Description • Candidate has to handle ticket related queries/requests in inbound calls, efficient customer service. • Responding to customer service inquiries via phone and e- mail. • Dealing with customers to understand and meet customer requirements, provide solution, handle escalation and ensure closure on a given TAT. • Maintain knowledge of products, pricing promotions, […]
1. Assistant Manager – International Business: • Candidate should be HSC with experience / Graduate Fresher / Graduate with experience from a non IT background. • Excellent Customer Interfacing Skills. 2. Quality Analyst – India Business: • Candidate should be HSC / Graduates from any background. • Fresher & Experienced candidates are welcome. • Age […]
Job Description : • Candidate witj 1-5 years of experience in licencing industry with SAM management. • Understanding of different publisher licensing model. • SAM accreditation is good to have . Role: System Analyst Industry Type: IT-Software / Software Services Functional Area: IT Software – Application Programming, Maintenance Role Category: Programming & Design Experience: 0 […]
puneJob Description: • Candidate should have experience in 20 to 25 size of team handling. • Must have efficient and productive ways to achieve results. • BPO Experience & In-depth knowledge of performance metrics. Salary: INR 1,75,000 – 2,25,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, […]