1. Customer Support Job Description * Candidate has to provide customer service to our customers * Ensure accurate reporting and documentation of the accounts analysis. * Retention of the customers by satisfying our customers needs and through excellent customer timely service * Setup and maintenance of Enrollment / Disenrollment, Eligibility Update, Effectuation / Termination. Salary: […]
Job Description * Candidate with 1+ Years of Experience in Java & J2EE * Working Experience in Enhancement support & in Java script * Good in Apache Camel & UI Technologies * Hands on Experience in Angular * Good in HTML5,Angular JS, Angular 2.0,Angular 4.0, Oracle/MS-SQL Database Industry: IT-Software / Software Services Functional Area: IT […]
Job Description: • Candidate should be Graduate. • He / She should be willing to do night shift. • Excellent Communication Skills with basic knowledge of back office and customer support. Salary: INR 1,50,000 – 2,25,000 PA. Industry:BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations Role Category:Voice Role:Associate/Senior Associate […]
Job Description: • Candidate will be responsible for development of new highly-responsive, web-based user interface in a flexible and well-structured front-end architecture, along with the APIs to support it. • Work within an agile group for varying degrees to deliver solutions. • Produce well-designed, testable, efficient code in a timely manner to meet delivery timescales […]
Job Description: • Candidate has to provide prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers issues. • Flexible to adapt to support a 24*7 operating environment and ready to work in shifts. Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned. […]
Job Description: • Candidate has to deliver a high quality customer service. • Candidates need to have excellent communication skills in English. • Assist customer in open requests for support. Salary: INR 1,75,000 – 3,25,000 PA. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice […]
Job Description: * Candidate has to provide high quality, real-time assistance in support of client projects. * Color separation, prepress trouble shooting, reporting, Imposition and CTP knowledge. * Complete all assigned jobs as per committed time, in an accurate and client specific manner * Raise any discrepancies in client supplied data with the Project Coordinator […]
Job Description: • Candidate has to handle user queries through calls and e-mails related to Internet Explorer, MS-Office, Printer, Network related issues and Operating system. • Comprehend the issue, search on Knowledge Management Tool and communicate/narrate effectively. • Able to resolve and give appropriate solutions to the customers. Salary: INR 50,000 – 2,25,000 P.A. Cabs+ […]
Job Description: • Candidate has to Issue analysis, Identification of bug and the workaround. Response to functional queries, Understanding & analysis of user requirement for minor enhancements. • Must have strong skills in any of the below technologies in debugging the code, troubleshooting the code. • Knowledge of ITIL processes and working experience of at […]
Job Description: • Candidate has to do follow-up/ update ticket for every call to ensure timely closure. • Analyses problems (both technical and operational) and arrive at permanent solutions. • Escalate unresolved calls to the infrastructure support team. • Log all calls in the Service Desk Call Logging system service Now. • Maintain a high […]