* Candidate has to manage end-user customer phone calls / Chat / E-mail / Remote
* Demonstrate effective typing and verbal communication skills
* Document case information,Utilize the Phone System
* Efficient in problem solving and troubleshooting skills.
* Demonstrate commitment to client/internal/customer satisfaction
* Sell the product plans of the organization
Industry Type: BPO / Call Centre / ITES
Experience: 1 – 5 Years
Interested candidates can walkin on 18th – 31st October 2016 from 1 pm with updated resume and any ID Proof.
Quatrro Global Services Private Limited
Plot No. 119, Udhyog Vihar Phase 1
Gurgaon (Opposite to fire Brigade Office)
Email ID -: Pfirstname.lastname@example.org
* Candidate must have basic knowledge of PCs and Internet
* Knowledge of operating systems DOS, Win 98, Me, XP, NT, 2000
* Knowledge of computer hardware components CPU, Motherboard, RAM, HDD, Modem
* Basic technical troubleshooting skills/ability
* Communication flow, sentence construction correct grammar in written Spoken English Communication, Speech clarity, voice clarity, good pronunciation and should not have MTI (Mother Tongue Influence)
* BA, B.COM, BSC,Bachelors degree in Engineering (BE /B.TECH).
* A+ Certification, RHCE, MCST, CIW, CCNA, CCNP, ECNE MCSE Professionals would be an added advantage
* Must Have 1 + years of experience in International Voice based Technical Customer Helpdesk/Project
Quatrro is a global services company offering business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs.