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Replicon Walkin – Product Support / Technical Support

Job Description
– Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email
– Applying technology in multiple ways to configure the product and helping the customer implement Replicons products
– Solid understanding of products limits and suggesting ways of improving the product.

Salary: INR 2,50,000 – 4,75,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
Experience: 3 – 5 Years
Locaton: Bangalore

Interested candidates can walkin April 2016 with updated resume for written test
Mantri Commercio – Tower B,
5th Floor ,Marathahalli Outer Ring Rd ,
Devarabisanahalli, Bellandur Post,

Candidate Profile
– Graduate with 3 years of experience in software application support and infrastructure support
– Good knowledge in Trouble shooting preferably IT application support.
– Excellent written and oral communication skills
– Demonstrated superior customer service skills
– Ability to adapt to new technology and work on the same.

Company Profile
Replicon is the leading provider of cloud time tracking applications. We provide unprecedented visibility into time, resource, and project data along with embedded reporting for real-time analytics.

Contact Details
Recruiter Name: Bhavani
Telephone: 91-80-40130444

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