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RR Donnelley Walkin – Senior Customer Support Associate

Job Description:
* Candidate has to operate as a vital link between the client and operations

* Assign jobs to team to ensure maximum utilization of resources
* Play an important role with Client Manager to develop an environment that provides motivation and opportunities for the team
* Assess, understand, analyze the client requirement and ensure the deadlines are adhered to
* Manage queues / workflow and shift scheduling
* Ensure all members of the team go through security and compliance awareness programs as per policy

Industry: BPO / Call Centre / ITES
Experience: 0 – 3 Years
Location: Chennai
Role: Associate / Senior Associate – (NonTechnical)

Candidate Profile:
* Candidate should be Graduate with good oral and written communication skills

* Excellent presentation and layout skills
* Customer service orientation
* Ability to function in a dynamic and changing environment

Interested candidates can walkin from Monday – Friday between 10 am to 1 pm updated resume

Venue Address:
2nd Floor, No.148, Dr Radhakrishnan Road,
Mylapore, Chennai, Tamilnadu, India 600004

Company Profile:
RR Donnelley is a 152 year old, $11.5 billion Fortune 500 company, and a global provider of integrated communications including premedia, printing, logistics and business process outsourcing services.

Contact Details:
Contact: Maria David
Telephone:044 – 66075096

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