Job Description: • Candidate has to attend training sessions to grow knowledge of products and to develop customer service skills. • He/she has to process and log incoming calls into the CRM system. • Resolving phone, walk-in, mail, fax, and email customer inquiries. • Forwarding and escalating inquiries to relevant individuals and departments. • Contact […]
Job Description: • Candidate should understand customer issues / complaints and respond in accordance • Adaptive, ready to learn, contribute and deliver consistently under pressure • Good interpersonal skills, including the ability to deal with people from a wide range of backgrounds, ages and temperament • Manageable skills on MS Word & Excel & Good […]
Job Description: • Candidate should be Under Graduate / Graduate with good communication skills (English, Hindi & Marathi) • Knowledge of basic computer operation good listing & responding skills. • Work in a 24/7 work environment Rotational shift. • Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of […]
Job Description: • Candidate has to manage the day-to-day planning, for handling queries of customers over email and chat. • Candidate has to monitor, coaching and feedback, responsibility for delivery of the defined customer experience • Answering premium customer queries via call channel. • Age Between 18 to 35 years • Typing speed 25 WPM […]
Job Description: • Candidate has to identify prospective customers that match the client specifications using web research tools. • He/She has to maintain, manage and append individual databases on a real-time basis • Identifying prospects that meet the client specifications and eliciting responses to specific client queries from the prospects. • Understanding the expression of […]
Job Description: * Candidate having Good communication and interpersonal skills * Ability to quickly and efficiently assimilate process knowledge * Professional in conduct/behavior, appearance and communication * Understanding of web technology and cable setup Industry: BPO / Call Centre / ITES Salary: INR 2,00,000 – 2,25,000 P.A. Role Category: Associate/Senior Associate -(NonTechnical) Role: Associate/Senior Associate […]
Job Description: • Candidate should be able to communicate in Tamil / Malayalam as tele callers for Nerolac Paints. • Candidate should be Graduate. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Role: Associate/Senior Associate -(NonTechnical) Openings: 10 Experience: 0 – 1 years Location: […]
WNS Walkins – U.K Banking – Inbound Process (Monday to Friday) Job Description * Candidate should have ability to provide effective Customer Service with high customer satisfaction. * Excellent verbal communication skills. * Candidates should have working experience on ticketing & GDS preferred. * Provide timely and effective resolutions to customer queries * Efficiently handle […]
Job Description • Candidate has to greet customers in a courteous, friendly, and professional manner using agreed upon procedures. • Clarify customer requirements; probe for and confirm understanding of requirements or problem. • Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical. • Troubleshoot customer issues related to enterprise / exchange server & cloud […]
Job Description * Candidate has to contact Discovery via Professional networking sites, like LinkedIn, zoom info, jigsaw, inside view etc.Making outbound US calls * Market Research, Contact Discovery and Profiling. * Pre Sales, Cold Calling and Lead Generation. * Effectively perform outbound calls to target prospects in defined geographies * Focused on achieving/ exceeding daily/ […]