Job Description: • Candidate having knowledge of Audit and Evaluation function. • Ability to lead associates and drive Quality culture. • Understanding of the Business situation and capability to address issues. • Able to conduct audits for trainees during training and OJT (over and above floor audits). • Responsible for Audit Accuracy & Quality Improvements. […]
1. Assistant Manager – International Business: • Candidate should be HSC with experience / Graduate Fresher / Graduate with experience from a non IT background. • Excellent Customer Interfacing Skills. 2. Quality Analyst – India Business: • Candidate should be HSC / Graduates from any background. • Fresher & Experienced candidates are welcome. • Age […]
Job Description: • Candidate has to perform call quality audit of frontline representatives handling servicing of mortgage products. • Identifying fatal errors and non fatal errors impacting the process and take corrective/preventive action. • Analyzing the data and preparing quality reports and dashboards as required. • Escalating issues that hamper process promptly. • Training need […]
Job Description: • Candidate has to generate Production related MIS reports for analysis. • Create customized staffing model for each customer/account site on a given transcription platform based on detailed site job flow analysis. • Generate capacity related utilization and efficiency reports. • Create dashboard/template to track the progress made. • Conducts through users analysis […]
Job Description: • Candidate will be responsible for management of Rental properties for clients in United States (US). • Ensure timely Rent collections, Property Maintenance, Rentals of Vacant Properties, Customer Service, Payments of Taxes and Insurance, Accounting Tasks etc. are handled by the associates. • Adherence to procedures and compliance requirements for rental properties in […]
Job Description: • Candidate with 3-7 years experience with good knowledge of XML & EDI formats. • Ability to develop and execute complex analytical business models in MS EXCEL dealing with large volumes of data • Excellent writing, documentation, communication and interpersonal skills • Willing to Work in 24/7 Shift Environment Salary: INR 4,00,000 – […]
Job Description: • Candidate has to do the audits as per the allocation. • Investigation in case of any fraud and help the field business team to improve. • Able to conduct the special audits as per the requirement. • Should be able to find new address & phone numbers of the customer. Industry: Banking […]