* Candidate has to handle enquiries / complaints from customers, targeting the satisfactory closure
* He / She has to provide help and advice to customers using the organisation’s product or services
* Communicating courteously with customers by telephone, email, letter and face to face
* Finding ways to measure Customer Satisfaction and improve services.
* Response Time: Cases should be handled with in the defined TAT.
* Keeping accurate records of discussions or correspondence with customers
* Handle Administrative work ( Cheques .letters, etc )
Industry: Travel / Hotels / Restaurants / Airlines / Railways
Experience: 1 – 3 years
Location : Gurgaon
Interested candidates can walkin from 27th September 2016 between 9 am to 11 am with updated resume and passport size photograph
319, Udyog Vihar,
Phase – 4,
* Graduation in any stream, MBA would be preferable on knowledge experience.
* Excellent Communication skills
* Ability to work in a dynamic and challenging environment is essential
* Good Command over Spoken as well as Written English
* Excellent problem solving skills
Telephone: 0124 – 3913939
Reference Id: SG – CE