• Candidate has to understand the flow of work from client interaction to communicating the requirement concisely to internal departments as BA will be the single point of contact to the clientele.
• Own and develop relationship with clients, working with them to optimize and enhance the integration
• Report on common sources of technical issues or questions and circulate the and make recommendations to product team.
• Proactively address issues that are escalated from the customer or the Marketing team and take ownership in completing and meeting deadlines.
• Serve as the point of escalation for issue resolution and queries.
Salary: INR 2,75,000 – 6,00,000 P.A.
Industry: Internet / Ecommerce
Functional Area: Sales, Retail, Business Development
Role Category: Corporate Sales
Role: Client Servicing / Key Account Manager
Experience: 0 – 4 years
* Knowledge of CSS, HTML is preferred and along with the experience of CRM.
Store Hippo powered by a mobile ready architecture and highly advanced technology stack, StoreHippo (Product of Hippo Innovations is positioned as one of the leading mobile E-commerce platforms in India.
Recruiter Name: Amrita