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Tata Consultancy Services Walkin – Team Leaders – Inbound & Outbound 6th – 8th October 2016



Walkin Interview 6th – 8th October 2016

Job Description
* Candidate has to manage a large and diverse team of CSAs working towards pre-defined targets.
* He / She will be responsible for maintaining discipline and absenteeism of team on the floor
* Ensure prompt and accurate service and achievement of targets
* Conduct and initiate weekly/monthly team and client meetings on regular basis to ensure all problems are dealt with effectively & efficiently
* Identify training / coaching needs of the team members and provide the same to the Manager
* Assist new members of the team by updating knowledge & bridge process gaps
* Coordination between Managers and Team Members
* Abide by companies and clients Information Security policies.

Salary: INR 2,00,000 – 4,50,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Team Leader -(NonTechnical)
Role: Team Leader -(NonTechnical)
Experience: 1 – 3 Years
Location: Mumbai, Thane

Interested candidates can walkin 6th – 8th October 2016 between 11 AM to 5 PM
Venue
7th Floor, MBC Park,
Near Hypercity Mall,
GB Road, Kasarwadawli,
Thane West

Documents to be carried
1. Resume
2. One Photograph (Passport Size)
3. Copy of Address proof, PAN
4. Class 10 Mark-Sheet
5. Class 12 Mark-Sheet
6. UG Mark-Sheets, Provisional & Degree Certificate

Candidate Profile
* Graduate from any stream or HSC with excellent communciation skills.
* Min 1+ year of experience as TL from Inbound and Outbound process.
* Knowledge of Banking Sector or ECommerce Industry will be an added advantage

Contact Details
Recruiter Name: Sneha
Contact Company:Tata Consultancy Services Ltd
Email: vmanoj.k@tcs.com
Mobile: 022-61461631

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2016-12-10T03:06:10+00:00