Job Description:
• Candidate has to act as a single point of contact for phone calls,emails,chat and queries.
• 1st and 2nd line support – troubleshooting of technical related problems.
• Analyzes problems (both technical and operational) and arrive at permanent solutions.
• Maintain a high degree of customer service for all support queries and adhere to all service management principles.
Salary: INR 3,00,000 – 4,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Openings: 40
Experience: 1 – 5 years
Location: Chennai
Interested candidates can walkin on 15th Feb 2018 (Thursday) to 17th Feb 2018 (Saturday) from 11.30 AM to 4.30 PM with updated resume ,Aadhar & Documents for Education
Venue:
Tech Mahindra, Software Development,
Block -4 Ground Floor, ODC-1 602/3,
Elcot SEZ, Old Mahabalipurm Road,
Sholinganallur Village Chennai – 600119
Candidate Profile:
* Candidate should be Graduate with strong communication skills.
* 1 to 5 years from any Technical Troubleshooting ( Voice process )
* Flexible for 24/7 shift timings
Company Profile:
Tech Mahindra is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry.