* Candidate has to resolve IT-related client issues via phone calls, emails, and chats, and gathering client information.
* Diagnose the issue, document the resolution process using a ticketing system, assign tickets to resolvers, and proactively collaborate to drive quick issue resolution.
* Collections, Marketing and any outbound calling support
* Supporting international customers through phone / chat / email
* Experience in dealing with clients in client support roles
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 1 – 5 Years
Interested candidates can walkin from 15th Dec 2017 (Friday) to 31st Dec 2017 (Sunday) between 10:30 am to 4:30 pm with updated resume and Govt. id proof
Unisys Global Services, DLF Building,
APHB Colony, Gachibowli Hyderabad,
Andhra Pradesh, India 500019
* Any Graduates (B.Sc., BCA, B.Com, BBA, BBM, BA and Diploma)
* Engineers BE / B.Tech (Non-computer science streams will be given a higher preference)
Unisys is a worldwide information technology company. Provides a portfolio of IT services, software, and technology that solves critical problems for clients.
Recruiter Name: Srinivas M J
Email Address: firstname.lastname@example.org
Telephone: 040 39811232