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Vodafone India Walkin – Customer Services Back Office



Job Description
• Candidate has to ensure that all Emails are replied effectively & resolved within TAT and with expected Quality standards as defined for BO centralised process
• Read, understand, interpret the customer query/request/complaint as received over email medium & check the relevant VF systems & accordingly provide resolution to the customer to his/her satisfaction.

Salary: Direct Pay-roll
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 3 Years
Location: Ahmedabad
Openings: 20

Interested candidates can walkin at 10:30 am to 12:30 am- Monday to Friday with updated resume
Venue
Building B, Ground Floor,
Corporate Road,Off.
S. G ,Off. S. G. Highway, Prahllad Nagar,
Ahmedabad,Gujarat,India

Skills
– Good English Communication skills
– Graduate with Basic Computer skills
– 1 to 3 years experience (Preferable in Customer Services)
– Non Technical freshers may also apply

Company Profile
At Vodafone India Services Pvt. Ltd., Vodafone’s fully owned Shared Service Centre in India, our vision is to fundamentally change how Vodafone operates.

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2016-12-05T18:36:52+00:00