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Wipro BPS – Walk In Drive – Contact Center Credit Cards Voice Process (08th November 2016)

Job Description
* Candidate has to act as point of contact for Customer for process related queries.

* Proactively coordinate with the colleagues and supervisors in cooperation with the customers and internal support teams.
* Ability to identify gap and share process improvement ideas.
* Ensure all administrative and technical requirements are fulfilled.
* Follow up customer email until closure and manage the processes SLAs in a timely manner.
* Provide SME support and clarify the customer queries

Industry: BPO / Call Centre / ITES
Salary:INR 2,50,000 – 3,00,000 P.A
Role Category:Back Office / Web / Transaction Processing
Role:Associate / Senior Associate – (NonTechnical)
Location : Chennai
Experience : 0 – 1 years

Interested candidates can walkin from 8th November 2016 from 9 am – 11 am with updated resume and passport size photograph

Venue Address:
Wipro Ltd, CDC1,
1st floor, 105 Anna Salai,
Guindy, Chennai.

Documents to be carried:
3 copies of resume
1 passport size photo
Govt. ID proof

Candidate Profile:
* Candidate having Good command of Language (oral and written)

* Strong analytical, communication and interpersonal skills.
* Well organized, able to manage Production and support the process activities.
* Committed towards delivering Quality performance.
* Knowledge about business is an asset (transaction processing, implementation processes, internal organization)

Company Profile:
Wipro BPS go beyond SLAs in our approach to process outsourcing. Our industry leading process platform Base enables our customers to run standardized and efficient operations.

Contact Details:
Recruiter Name: Wipro BPO
Reference Id: MC-CC-Voice

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