Walkin Interview 8th November 2016
* Candidate has to act as point of Contact for Customer for process related queries.
* Proactively coordinate with the colleagues and supervisors in cooperation with the customers and internal support teams.
* Ability to identify gap and share process improvement ideas.
* Ensure all administrative and technical requirements are fulfilled.
* Follow up customer email until closure and manage the processes SLAs in a timely manner.
Industry : BPO / Call Centre / ITES
Functional Area : ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category : Voice
Role : Associate/Senior Associate -(NonTechnical)
Experience : 1 – 3 Years
Location : Chennai
Interested Candidates can walkin on 8th November 2016 from 9 am to 11 pm with updated resume
Wipro ltd,CDC 1,
1st floor ,105 Anna Salai,
(Near to Chellamal College)
* Candidate should have Technical support experience in a BPS.
* Good command of Language (oral and written)
* Strong analytical, communication and interpersonal skills.
* Well organized, able to manage Production and support the process activities.
* Committed towards delivering Quality performance.
* Knowledge about business is an asset (transaction processing, implementation processes, internal organization)
Wipro BPO Solutions Ltd goes beyond SLAs in our approach to process outsourcing. Industry leading process platform enables customers to run standardized and efficient operations.
Recruiter Name: Shruthi
Reference Id: Technical Voice Process