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XL Dynamics India Walk-in – IT Support Engineer (23rd November to 27th November)



Job Description:
* Candidate will be responsible for providing first level technical support and guidance to users in India and USA on a regular basis and ensuring all desktop systems, networked systems and telecommunication systems are functional and that agreed service levels are met.

* Providing technical and diagnostic support for all hardware/software problems.
* Maintaining overall ownership of users issue service ensuring resolution within agreed service levels.
* Managing the help-desk system by recording appropriate information for fault incident and resolving the fault from a remote location or by accessing the users desktop.
* Managing service requests, software installations, new computer setups, upgrades, etc.
* Troubleshooting Operating System and general software related issues.
* Recording escalations from employees and notify the IT head on any operational escalations and complaints.
* Resolving the queries in accordance with help-desk escalation process.

Industry: Banking / Financial Services / Broking
Role Category:IT Hardware
Role:Network Administrator
Location : Mumbai, Navi Mumbai
Experience : 1 – 5 Years

Interested candidates can walkin on 23rd – 27th November 2016 from 10 am – 11 am

Venue 1:
XL Dynamics India Pvt. Ltd.
Rupa Solitaire Building
Unit No. 919 (9th Floor), Bldg No. A-1
Sector 1, Millennium Business Park,
Mahape, Navi Mumbai-400710.

Venue 2:
XL Dynamics India Pvt. Ltd.
Quantum Tower, Office No. 303,
3rd Floor, Rambaug,
Near H.P Petrol pump,
S.V.Road, Malad (West), Mumbai-400064

Venue 3 :
XL Dynamics India Pvt Ltd.
Jaswanti Landmark, Office No. 404,
4th Floor, LBS Marg, Vikhroli (W),
Mumbai-400079
Pune Recruitment Centers:

Venue 4:
XL Dynamics India Pvt. Ltd.
Amanora Chambers
Commercial Unit No. 413-B,
Office No. C – 4, 5th Floor,
East Building, Hadapsar,
Pune-411028

Venue 5:
XL Dynamics India Pvt. Ltd.
Office No. 503, 5th Floor,
Suratwala Mark Plazzo,
Opp Hotel Fortune Inn Exotica,
Survey No. 28/1, 4, 5, 6,
Mouje Hinjewadi, Tal Mulshi Dist,
Pune-411057
Bengaluru Recruitment Centers:

Venue 6:
Lemon Tree Hotel Electronics City
#54B/55A, Hosur Main Road,
Electronics City Phase 1,
Bengaluru – 560100.

Venue 7:
Premier Inn, Bangalore Whitefield
No 3-A1, Brookfield Main Road
Mahadevpura, Opp IFB Campus
Whitefield, Bengaluru- 560048.
New Delhi and Delhi NCR Recruitment Centers:

Venue 8:
Treebo Corporate Suites
C – 30/4, Sector – 62,
Noida 201308.

Venue 9:
The Bristol Hotel
DLF Phase – 1,
Sector – 28
Gurugram (Gurgaon) – 122002.

Venue 10:
Radisson Blu Marina Hotel
Connaught Place
G – 59, Connaught Circus,
New Delhi 110001.

Email: resume@xldynamics.com

Please ensure that you carry the below mentioned requisites when you come for the selection process:
1) 1 hard copy of your updated resume
2) 1 recent passport size photograph
3) 1 Pen
4) Experienced candidates are requested to carry last three months salary slips.

Candidate Profile :
* Candidate having knowledge on N+ (Network Support) and A+ (Basic Computer).

* Should have experience in TCP / IP and general networking.
* MCSE CCNA certification will be preferred.
* Knowledge of multiple desktop programs, configuration and debugging techniques.
* Strong communication skills effective verbal and written communication skills in English.
* Ability to exercise judgment within procedures and practices to determine appropriate action.
* Sense of urgency and ability to manage and prioritize multiple work requirements to meet deadlines.
* Must be self-managed, responsive, and dedicated to customer support.
* Ability to work independently and in a team environment.

Company Profile :
XL Dynamics India is a financial services company founded in 2002. We provide niche mortgage banking services with operations in India and USA.

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2016-12-10T03:04:34+00:00