Job Description:
• Candidate has to perform call quality audit of frontline representatives handling servicing of mortgage products.
• Identifying fatal errors and non fatal errors impacting the process and take corrective/preventive action.
• Analyzing the data and preparing quality reports and dashboards as required.
• Escalating issues that hamper process promptly.
• Training need Identification based on quality scores.
Salary: INR 2,50,000 – 4,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Quality
Role: Quality Assurance/Quality Control Executive
Experience: 1 – 6 years
Location: Navi Mumbai, Mumbai, Pune, Bangalore, New Delhi
Interested candidates can walkin on 7th March – 31st March at 10 am to 11 am
Venue 1:
XL Dynamics India Pvt. Ltd.
Rupa Solitaire Building
Unit No. 919 (9th Floor), Bldg No. A-1
Sector 1, Millennium Business Park,
Mahape, Navi Mumbai-400710.
Venue 2:
XL Dynamics India Pvt. Ltd.
Quantum Tower, Office No. 303,
3rd Floor, Rambaug,
Near H.P Petrol pump,
S.V.Road, Malad (West), Mumbai-400064
Venue 3 :
XL Dynamics India Pvt Ltd.
Jaswanti Landmark, Office No. 404,
4th Floor, LBS Marg, Vikhroli (W),
Mumbai-400079
Pune Recruitment Centers:
Venue 4:
XL Dynamics India Pvt. Ltd.
Amanora Chambers
Commercial Unit No. 413-B,
Office No. C – 4, 5th Floor,
East Building, Hadapsar,
Pune-411028
Venue 5:
XL Dynamics India Pvt. Ltd.
Office No. 503, 5th Floor,
Suratwala Mark Plazzo,
Opp Hotel Fortune Inn Exotica,
Survey No. 28/1,4,5,6,
Mouje Hinjewadi, Tal Mulshi Dist,
Pune-411057
Bengaluru Recruitment Centers:
Venue 6:
XL Dynamics India Pvt. Ltd.
Office No. A-001, 3rd Floor,
Infinium Building, Above Fab India,
Neeladri Road, Neeladri Nagar, E-City Phase-1,
Electronic City, Bangalore – 560 100
Venue 7:
XL Dynamics India Pvt. Ltd.
Office No. 16, 1st Floor,
Arya Hub Mall, ITPL,
Whitefield Main Road,
Hope Farm Circle,
Whitefield, Bangalore – 560 066
New Delhi Recruitment Center:
Venue 8:
XL Dynamics India Pvt Ltd.
Flat No. 3-L & 3-M, 3rd Floor,
DCM Building,16,
Barakhamba Metro Station,
Barakhamba Road, Connaught Place,
New Delhi – 110 001.
Email: resume@xldynamics.com
Please ensure that you carry the below mentioned requisites when you come for the selection process:
1) 1 hard copy of your updated resume
2) 1 recent passport size photograph
3) 1 Pen
4) Experienced candidates are requested to carry last three months salary slips.
Please Note
** Recruitment Center will remain closed on “Monday & Tuesday”.
Candidate Profile:
* Candidate should be Graduate with strong communication skills
* Attention to detail and a high degree of intellectual curiosity.
* Ability to exercise judgement within procedures and practices to determine appropriate action.
Company Profile:
XL Dynamics India was established in 2002 and incorporated in 2005, with its wholly owned office located in Navi Mumbai.