• Candidate will be responsible for identifying the issue with the client and routing them to the available engineer.
• Create, manage tickets for the issues that the client contacts.
• Provide tracking and Status updates on all 4 hour calls submitted to the Technical Centers
• Updating the Salesforce,CRM Database to document customer cases
Salary: INR 2,25,000 – 4,25,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 1 – 5 years
Interested candidates can walkin on 11th June 2018 (Monday) to 20th June 2018 (Wednesday) at 12 pm to 5 pm with updated resume & Govt ID.
Css Corp –
No.32A Ground Floor,
Ambit IT Park, Ambit Park Road,
Ambattur Industrial Estate,
Chennai, Tamil Nadu – 600058
* Candidate should be willing to work in US, UK time zones (24/7 environment including rotational night shifts)
* Excellent Communication for B2B Voice support
* Should be able to communicate effectively
* Possess good telephone and email etiquette
CSS Corp is a global technology services company supporting enterprise and consumer products, deploying networks and managing IT infrastructure (stand alone, cloud or mobile enabled).