Job Description:
• Candidate have to work on customer service request.
• Client communication for update and follow-up.
• Follow-up and closure of process related issues.
• Adherence to Quality norms.
• Reports to the Team Leader.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 2 – 6 Years
Location: Noida
Interested candidates can walkin on 17th April (Tuesday) & 18th April 2018 (Wednesday) at 11 am to 3 pm with updated resume, all education Documents & Govt ID.
Venue:
HCL Technologies Ltd (N5 Office)
A-22, Sector – 60
Noida
Candidate Profile:
* Candidate should be Commerce Graduate with good communication skills.
* Proficiency in MS office Word, Excel and PowerPoint.
* Flexible to work in night shift as rotational basis.
* Vigilant on TAT / SLA schedules.
* 2-3 years relevant experience in international Banking operations.
Contact Details
Recruiter Name:Sameer Gandhi
Email: sameer.gandhi@hcl.com