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HCL Technologies Walkin – Process Trainers / Lead Trainers (24th June 2018)

Job Description:
• Candidate will be responsible Provide floor trainings on new releases, feature updates
• Provide refresher trainings
• Collaborate with Quality team and develop TNI
• Create and own upskilling and cross skill training calendar
• Conduct PKT and skill evaluation
• Update training documents

Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Assistant Manager/Manager -(NonTechnical)
Experience: 3 – 8 years
Location: Hyderabad

Interested candidates can walkin on 24th June 2018 at 11 am to 3 pm with updated resume & Govt ID.

HCL technologies, Phoenix Infocity Pvt. Ltd
SEZ, Tower H01 B, Hitec City-2, Hyderabad,
Telangana 500081

Candidate Profile:
* Candidate should be Graduate with experience in online advertising, social media, marketing and/or project management
* 1-2 years experience as a product or technical trainer
* Experience in customer support roles
* Digital Advertising experience preferred
* Ability to work in a fast-paced environment and manage multiple high priority tasks

Company Profile:
HCL Technologies – Business Services

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