Job Description: • Candidate must have a thorough understanding of the assigned product/ project. • Communication with the internal team and inter-group coordination. • Participate in generating technical documentation of product/ package. • Keep compliance with Newgen Quality Systems and Procedures. Industry: IT Services & Consulting Functional Area: IT & Information Security Role Category: IT […]
Job Description: • Candidate should have minimum 5 years of experience in software development. • Understand business requirements and translate them into technical requirements • Develop solutions based on C#, MVC, javascript, .net core, Ajax, HTML, MySQL, python • Coding and development as per the requirements provided • Write automated unit tests using Nunit/ MStest/ […]
Job Description: • Candidate has to make out bound calls following up on outstanding claims / accounts. (No Sales involved) • Make / Receive calls from customers relating to their invoices / outstanding / orders or collect insurance details. • Document and take accurate action on the information gathered from either the insurance representative or […]
Job Description: • Candidate should know throughput calculation like attrition, shrinkage. • Handle the team weekly reviews and encourage the team to meet organizational goals • Responsible for staff retention within the team. • Aware of KRAS, KPIs, SLA, AHT, Occupancy, Attrition Formula, Shrinkage formula. • Handle the team weekly reviews and encourage the team […]
Job Description: • Candidate has to supervise the team to work on assigned AR schedules. • Maintaining and effective Monitoring the reporting team performance • Manage the operational requirements of the customer on a daily basis • Developing accounts procedures and standards and assure compliance • Attrition maintained as per the company’s standard • Good […]
Job Description: • Candidate should be Graduate with Good Communication skill. • 4-7 years experience in any backend process, must be good in Team Handling. • MS Office well knowledge in advance Excel Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Role: Associate/Senior Associate […]
Job Description: * Candidate should be Graduate. * Prior customer service experience is an added advantage * Good Communication skills * Age: 18 to 26 years Salary: INR 1,00,000 – 1,25,000 P.A. Incentives, Referral bonus Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Role: […]
Job Description: • Candidate should be a Graduate with excellent oral communication skills in English is a must. • He /She must have 0 to 5 years of customer service experience through email and chat. • Self-starter who is excited about learning new technologies on a daily basis. • Typing speed of 35 WPM. • […]
Job Description: • Candidate has to handle outgoing requests from the customers. • Communicate effectively and professionally. • Efficiently gather complete information to access and fulfill customer needs. • Must have basic computer knowledge. • Candidate must know Hindi / Telugu / Malayalam / Kannada • Flexible to work in shifts / Hours: 8 am […]
Technical Support Engineer (Voice): * Candidates should be Graduates / Undergraduates, Fresher / Experienced with good communication skills in English. * Candidate should have knowledge of Storage, Networking, Server, Operating System, System Securities, and Hardware. * Job involves handling calls & resolving enterprise-level customer tickets, forensic work based on virus-related issues. * Candidate must handle […]