• Candidate must respond to Query / Complaint from customers including follow up and close looping (Voice and Email).
• Candidate must provide L1 Support: Basic mails using Standard Templates.
• L2 Support: Escalations and Non-Standardized responses.
• Job involves call back customers for identified cases if required to ensure complete customer satisfaction before closure of case.
Salary: INR 1,00,000 – 2,00,000 P.A. Incentives
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate / Senior Associate – (NonTechnical)
Experience: 0 – 3 years (Freshers)
Interested candidates can walkin on 28th April 2018 (Saturday) to 4th May 2018 (Friday) at 9.30 am to 4 pm with updated resume & Govt ID.
Tower 4, Industrial Estate Perungudi,
Chennai. Near Maruthi suzki show Room
* Graduates / Post Graduates with good knowledge of Hindi (spoken) is additional advantage to clear the interview rounds.
* Rotational Shifts (No night shift for women employees)
* Salary Details: 12,000 to 17,000 per month.
Vertex Customer Management India offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.
Contact Person: Babu
Contact No: 9840954424