Technical Support Engineer (Voice):
* Candidates should be Graduates / Undergraduates, Fresher / Experienced with good communication skills in English.
* Candidate should have knowledge of Storage, Networking, Server, Operating System, System Securities, and Hardware.
* Job involves handling calls & resolving enterprise-level customer tickets, forensic work based on virus-related issues.
* Candidate must handle escalation calls, resolve tickets based on SLA, following internal process & keeping self-updated.
Salary: INR 3,25,000 – 4,25,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO, LPO , Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 0 to 4 Years
Location: Chennai
Interested candidates can walk-in on 17th Mar – 20th Mar 2021 between 10 AM – 4 PM with an updated resume, 2 passport size photos, id proof
Venue Address:
Concentrix Technologies,
Fortune Towers,
5th Floor, No. 152, 200 ft road,
Kovilambakkam, Chennai 600117
Note:
Interview Process: (Mode of interview Telephonic interview )
HR Round
Communication Voice
Technical assessments
Operation Round
Contact: Krithika / Blesso (HR)
Call : +91-9384631662 , 7448881030
Candidate Profile:
* Graduates with excellent written and oral communication skills
* Ability to work with MS-Office.
* Basic Knowledge of HTML, Dreamweaver and Photoshop.
* High expertise in CSS, JavaScript jQuerry
* Capable of understanding web concepts related to designing, coding, Share point, etc.
* Knowledge and hands on experience in Networking, Operating systems, Server Technology, Hardware storage & System Securities.
* Certifications like CCNP,CCNA (etc.) are added advantage
Company Profile:
Concentrix Daksh Services India Private Limited, A wholly owned subsidiary of SYNNEX Corporation, Concentrix is a leader in high-value global business services.