Job Description: • Candidate has to communicate with customers through different mediums (Email, Chat, International Phone Process) by utilizing a variety of software tools for navigating customer accounts, reviewing policies and providing effective solutions. • Candidate must be minimum 12th Pass. Graduate / PG is eligible to apply with 6 months experience in BPO. • […]
Job Description: • Candidate has to enable, expand and enhance interactions with our customers, Amazon is now developing speech and language technology. • Speech and Language Transcribers to transcribe and annotate speech. • Provide hands-on transcription and annotation services. • Translate established guidelines into daily work practices. Industry: Internet / Ecommerce Functional Area: ITES, BPO, […]
Job Description: • Candidate must have ability to comprehend multiple accents. • Passion to work in a fast paced, highly collaborative and dynamic work environment • Annotation and Transcription for Alexa Device Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role Category: Voice Role: Associate/Senior Associate -(NonTechnical) […]
Job Description: • Candidate has to be Graduate with strong written and oral fluency in English • Execute on assigned project components of specific audit processes • 24/7/365 availability, including willingness to work on weekends, and outside of the “standard” work day • Carries out tactical issue based communications with internal teams • Creates ad-hoc […]
Job Description: • Candidate with effective time management skills and ability to prioritize work time to ensure productivity and department standards • Ability to communicate clearly with both internal and external customers • Good comprehension skills – ability to clearly understand and address customer issues appropriately • Good composition skills – ability to compose grammatically […]
Job Description: • Candidate has to take complete ownership for a portfolio of accounts Standard and High Value advertisers • Reviewing every account in the portfolio in complete detail to understand the current level of performance • Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program • Leading kickoff […]