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Concentrix Hiring – Team Leader Operations (27th September 2018)

Job Description:
• Candidate to ensure that associates perform efficiently and effectively within their assigned areas, with pre – determined performance standards
• Identify improvement opportunities, develop and drive appropriate action plans for quality enhancement.
• Partner with Operations and streamline / enhance metrics
• Reduce learning curve and help enhance product/process knowledge of new joinees
• Ensure that internal policies, procedures, and compliance regulations are being followed
• Identify operational / training issues and help team in fixing these gaps.
• Analyze the data of the team aligned and make dashboards

Salary: INR 5,00,000 – 7,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Team Leader -(NonTechnical)
Openings: 6
Experience: 4 – 9 years
Location: Pune

Interested candidates can walkin on 27th September 2018 (Thursday) at 12 pm with updated resume, photograph & Govt ID.

Tower A,Panchasil Techpark One,Off.
Airport Road,Yerwada

Candidate Profile:
* Candidate should be Good analytical, logical reasoning & numerical ability
* Excellent interpersonal and communication skills required as the job involves extensive interaction and feedback
* Basic knowledge of Quality Tools
* Candidate should be proficient in MS Excel and PowerPoint.

Company Profile:
Concentrix Daksh Services India is a wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services.

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