Sample Resume Format for Desktop Support Engineer L2 – Word / PDF Template
Sample 1
Resume Headline : B.E computer science engineer with Mcse course completion.And one year experience in Technical Support Engineer.
Key Skills : Mcse
Total Experience : 1 Year, 2 Months
Salary: Rs. 1.40 Lakhs
Current Employer : Care It Solutions
Current Designation : Desktop Support Engineer L2
Current Location : Chennai
Preferred Location : Chennai
Education : B.Tech/B.E.
CURRICULUM VITAE
Candidate Name:
Mobile:
E-Mail:
CAREER OBJECTIVE
To work in a challenging environment demanding all my skills and effort and adapt myself in different fields, and realize my potentials and contribute to the development of organization with impressive performance.
PRESENT EXPERIENCE
Company Name : Care IT Solutions Pvt Ltd
Duration : Nov 2014 To Till Date
Role : Desktop Support Engineer
Client Place : Ajuba Solutions Pvt Ltd, Chennai
ROLES AND RESPONSIBILITIES
- Responsible for responding to customer calls on LAN logging related issues.
- Installing and troubleshooting operating system. (Windows XP, 7, 8).
- Upgrading computer systems based on client requirements like Software
- installations and hardware equipment changes.
- Installation and troubleshooting of different client application software like Citrix,
Cisco VPN, VM ware, and Remote connectivity. - Troubleshooting and configure the email clients like Thunderbird, Outlook (2003,
2010, 2013). - Providing remote support to different locations through Dame Ware mini remote
controller - Responsible for providing 1st /2nd level desktop support to end-users in
troubleshooting and resolving application related issues. - Handling technical related issues and Co-ordinate with various Teams and giving
support to Server level and Network level issues. - Installing, Updating and troubleshooting Symantec Endpoint Protection and
Patches and keep the system under ISMS compliance. - Creating and Managing user accounts and Profiles, giving permissions to the users in Active Director.
Windows Server Skills
- Installing and Configuring Advanced Windows Server 2008 and 2012 Services.
- Creating user, group object and OU’s.
- Handling Active directory users and computers tools.
- Providing folder access and managing quota size.
- Implementing of DNS & DHCP.
- Working with Organizational unit and domain user account.
ACADEMIC PROFILE
BE (ANNA UNIVERSITY)
Institution : Anand Institute of Higher Technology, Chennai.
University : Anna University, Chennai.
Specialization : Computer Science
Batch : 2011 – 2014
CGPA : 64.02%
DIPLOMA(DoTE)
Institution : Elumalai Polytechnic college,Villupuram.
Specialization : Computer Science
Batch : 2008 – 2011
Percentage : 74.04%
SSLC (MATRICULATION)
Institution: Sri Venkateswara Matriculation School,Villupuram.
Batch: March 2008.
Percentage: 51.1%.
Microsoft Course Completed
I have completed Microsoft Certified Solution Expert (MCSE) training.
PERSONAL DETAILS
Name :
Date of Birth :
Father’s Name : :
Gender :
Nationality :
Marital Status :
Language Known :
Permanent Address :
Mail Id :
Mobile :
DECLARATION
I hereby declare that the above particulars given by me are true and correct to the best of my knowledge and belief.
Place:
Date:
(Candidate Name)