• Candidate has to do Complaint Management,Solving Customer queries.
• Knowledge in replying to customers.
• Maintaining quality standards.
• Effectively meeting the SLA parameters as set
• Ensuring data security – proprietary data of customers
• Meeting SLAs & maintaining Quality Standards
• Good command in verbal and written English.
• Excellent communication skills.
• Excellent computer/ internet navigation skills.
Salary: INR 1,25,000 – 3,50,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 4 years
Interested candidates can walkin on 7th August – 11th August 2018 at 11 am to 6 pm with 2 copies of updated resume & Govt ID.
N5 Building, A-22,
Sector – 60, Noida,
Uttar Pradesh – 201301
* Candidate should be Graduate with good verbal and written English.
* Basic computer/ internet navigation skills.
HCL Technologies is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. The company has offices in 34 countries including the United States, European countries like France and Germany, and Northern Ireland in the United Kingdom.