Job Description:
* Candidate has to do auditing a given number of call on a daily basis.
* Recording the feedback of customer service representative.
* Collate daily and weekly reports.
* Excellent communication in English & Hindi
Salary:INR 2,00,000 – 6,00,000 P.A.
Industry:BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Quality
Role:Quality Assurance/Quality Control Executive
Location: Mahape, Navi Mumbai
Interested candidates can walkin on directly at 11 am to 4 pm with updated Resume and original ID proof.
Venue:
Hexaware BPS No:3,Sector :II,
Millennium Business Park,
A Block TTC Industrial Area,
Mahape,Navi Mumbai.
Candidate Profile:
* Candidate should be Graduate with proficiency in English & Hindi
* Experience in analyzing data and making recommendations to senior leaders
* Intermediate to advanced level of knowledge with Internet technologies
* Strong knowledge of customer care processes and techniques.
* Proficiency in Microsoft Office programs, specifically Excel and Power point
Company Profile:
Hexaware BPS. is the wholly owned subsidiary of Hexaware Technologies Ltd. We are currently staffed at 4000+ people across Navi Mumbai (Mahape) Chennai, Nagpur US, Mexico and Russia.