Job Description:
* Candidate have to answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
* Follow up to ensure that appropriate actions were taken on customers’ requests.
* Refer unresolved customer grievances or special requests to designated departments for further investigation.
* Willingness to work in Rotational Shifts (24×7)
Industry: BPO / Call Centre / ITES
Salary: INR 2,00,000 – 3,00,000 P.A
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Openings: 130
Experience : 0 – 2 Years
Location : Chennai
Interested candidates can walkin at 10 am to 2 pm with updated resume & Govt ID.
Venue:
#5th Floor, Jayanth Tech Park,
Padmini Gardens,
Mount Poonamallee Road,
Nandambakkam, Chennai – 600 089
Diagonal Opposite to Chennai Trade Centre
Candidate Profile:
* Candidate should be graduate in any stream (B. Tech 70%)
* Languages known to the candidate are Bengali, Gujarati, Assamese, Tamil, Telugu & Kannada
* Graduates and Post Graduates only
* Should be open to 24×7 shifts
* Basic Computer knowledge
* Age Limit: 18 Years 30 Years
Company Profile:
The Hinduja Group is a global conglomerate company headquartered in London, United Kingdom with a $ 25 Billion Turnover. With operations across 7 countries with 70,000 employees worldwide.