• Candidate should know the enterprise fault management of ADSL/DSL/BSDL/PRI/Triple play service field network which use copper network.
• Knowledge of last mile remote fault management.
• Manage Incidents and Service Requests, managing information in new and active cases, assisting in decommissioning of redundant PG systems and monitoring PGS stability, by driving an Always On service status.
• Candidate should be Graduate & willing to work in US Shift.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 2 – 5 years
Interested candidates can walkin on 3rd Jan 2018 (Wednesday) at 10 am to 12 pm with updated resume & Govt ID.
Infosys BPM: Plot No 24/3,
Rajiv Gandhi Infotech Park,
Phase – II, Village – Man,
Taluka – Mulshi, Pune – 411 057.
Infosys BPO addresses their business challenges and unlocks business value by applying proven process methodologies with integrated IT and business process outsourcing solutions.