Job Description:
• Candidate should be able to review and validate account/transaction/emails details to accurately create and update accounts as appropriate.
• He / She must monitor and update information to ensure accuracy and necessary details are maintained to reduce any associated risk to either the client.
• Work with internal business partners, at various levels, to research and translate account information
• Work directly with clients to research items of various complexities while bringing situations to a successful and timely resolution.
• Provide information on taxes, breaks and insurance and update the loan/transaction accordingly to pay /recover/reconcile the funds/positions/cash over the established payment period.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Back Office/Web/Transaction Processing
Role: Associate/Senior Associate -(NonTechnical)
Experience: 1 – 5 years
Location: Bangalore
Interested candidates can share the profile to arunima.rai@mphasis.com with updated resume & Govt ID.
Venue:
WTC 4, 4th floor . Block A,
Bagmane World Technology center ,
KR puram, Marathalli outer ring road,
Mahadevpura. Bangalore- 560048
Candidate Profile:
* Candidates must be Graduate with over 1 to 2 years of experience in Capital Market & Financial Services
* Understanding of brokerage industry, Compliance experience from Corporate banking, traditional brokerage will be an added advantage
* Strong interpersonal and influencing skills
Company Profile:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.