Job Description:
• Candidate has to publish a report on operational metrics, business analysis and publish summary to management in a clear and actionable format
• Develop and maintain weekly and monthly analysis reports pertaining to the volumes, progress and performance.
• Ensure information security implications are addressed and reviewed regularly in all projects
• Create and maintain daily operational dashboards to track and report on demand forecast and capacity planning
• Maintain reports on all assigned projects and proactively communicate with management and clients
Salary: INR 2,25,000 – 6,00,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 2 – 5 years
Location: Gurgaon
Interested candidates can walkin on 5th Oct 2021 (Tuesday) between 11 am to 3 pm with updated resume & Govt ID.
Venue:
Policybazaar, Plot 110,
Near Ramada Hotel, Sector 44,
Gurgaon
Candidate Profile:
* Candidate should have knowledge of MIS Analytics, business performance reports, TAT reports, Re-conciliation reports and staffing reports
* Ability to analyze data, draw conclusions, and develop and propose required actions
* Good verbal and written communication skills to understand and communicate with the LOBs and clients
* Knowledge of Macro, MS Access and SQL would be preferred
Company Profile:
Policybazaar is an Indian insurance aggregator and multinational financial technology company based in Gurgaon.