* Candidate must have basic understanding of troubleshooting & MS Office.
* Ability to handle Customers query and resolve issues asap as per Standard Procedure.
* Respond to customer inquiries and problem escalations on call.
* Provide phone support to troubleshoot and resolve technical issues and other internet related issues.
* Interact with customers via calls to provide and process Information in response to inquiries, concerns, and requests ab out products and services.
Industry: BPO / Call Centre / ITES
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience : 0 – 4 Years
Location : Delhi NCR
Interested candidates can walkin on 14th May 2018 (Monday) to 16th May 2018 (Wednesday) between 11 am to 4 pm
A1 Sector 3 Noida ,
Nearest metro station is Noida Sec 16 (Exit Gate- 3)
Wipro BPO , A-23 ,
Sarita Vihar ,
(Near Sarita Vihar metro station, Exit from Gate No. 1 )
Documents to be carried:
3 copies of resume
1 passport size photo
Govt. ID proof
* Candidate should be Graduate, B.E /B.Tech. MBA. MCA are eligible
* Good command of Language (oral and written)
* Strong analytical, communication and interpersonal skills.
* Well organized, able to manage Production and support the process activities.
* Committed towards delivering Quality performance.
* Knowledge about business is an asset (transaction processing, implementation processes, internal organization)
Wipro BPS (A division of Wipro Limited)
Email Address: email@example.com