Sample Resume Format for Application Support Engineer – Word / PDF Template
Resume Headline : 5.7 YRS Experience .NET Application Support/Production Support
Key Skills : Software Support, Technical Support Engineer, Application Support, Software Implementation, SQL, ASP.Net, Active Directory Support
Total Experience : 5 Years, 7 Months
Salary : Rs. 4.45 Lakhs
Current Employer : Presently Not Working
Last Employer : Transys Info Solutions Pvt. Ltd, Bangalore
Last Designation : Application Support Engineer
Current Location : Cochin
Preferred Location : Calicut, Cochin, Trivandrum
Education : B.Sc
CURRICULUM VITAE
Candidate Name
Contact No:
Email Address:
Career Objective
To work and succeed in a challenging position, utilizing my technical, inter-personal and leadership skills for the achievement of the organizations goals and growth.
Professional Summary
- Planning, designing, implementing and troubleshooting enterprise level systems.
- MySQL, MS SQL SERVER, SharePoint.
- Effective communicator, presenter and team player with strong planning, analysis and implementation skills.
Professional Certifications
- Microsoft Certified Technology Specialist.
- Microsoft Certified Professional.
- Red Hat Certified Engineer.
- Red Hat Certified System Administrator.
- Computer Hardware and Network Engineering.
Technical Skills
- Languages : ASP.NET, C#.NET.
- Databases : My SQL, MS SQL Server.
- Web Services : IIS.
- Operating Systems : Linux 7, Windows 2012\2008 Server, Windows 8\7.
Professional Experience
TRANSYS INFO SOLUTIONS PVT. LTD, BANGALORE. Nov 2012 –Nov 2015.
Application Support Engineer.
Responsibilities & Activities:
- Installation and configuration of AD, DNS when required.
- Creating \Troubleshooting user accounts and user rights.
- Group Policy configuration and trouble shooting.
- Support to websites implemented on ASP.NET and SharePoint.
- Working with the development team for bug fixes and debugging.
- Writing stored procedures and SQL queries.
KUWAITSOFT COMPUTER CONSULTANTS, KUWAIT. Aug 2012 –Sep 2012.
Web Application Developer.
Responsibilities & Activities:
- Configuring outlook mail for users.
- Providing support and training for corporate customers.
- Creating and supporting web applications for the company, using C#.NET, ASP.NET and SQL Server 2008.
NEWGEN SOFTWARE TECHNOLOGIES LTD, BANGALORE. Aug 2011 –May 2012.
Application Support Engineer.
Responsibilities & Activities:
- AD Disaster recovery, backup scheduling and monitoring, backup disk utilization management.
- General troubleshooting related to computer joining / troubleshooting / Group policy troubleshooting.
- Troubleshooting of user account and user rights.
- Managing FTP Server.
- Support to CIS (Central Image System) at CITI Bank, Bangalore.
- Installation and configuration of the latest builds.
- Testing of the application in accordance to corresponding build release notes.
- Submitting project problem reports for all errors and fail events found.
- Coordinating with the Development team with respect to the bugs.
- Control User access and rights in business area.
AIVEA SOFTWARE PVT. LTD, BANGALORE. May 2010 –Aug 2011.
Application Support Engineer.
Responsibilities & Activities:
- Handling CRM cases.
- Managing AD, DHCP, DNS, FTP, Fileserver & Print Server.
- Providing patches to clients.
- Configuring mail clients.
- Working with development team to resolve advanced issues.
- Resolving escalated customer complaints without the need for team lead intervention.
- Documenting troubleshooting and problem resolution steps.
- Providing training to customers.
ANYASOFT, THRISSUR. Jan 2009 –Mar 2010.
Junior Software Engineer.
Client’s Name: Warrier USA.
It’s an e-commerce website, where users can buy mobile accessories online. Users can book the items which they want to buy and they can provide the delivery address. There is a payment gate way integrated to this website for making payments. Emailing option is also integrated with this so that user can receive an email regarding their purchases.
Client’s Name: R Kerala.
It’s a Real Estate website, where users can buy or sell their properties, such as land, flats, villas etc. online. Users can register their properties for free for a period of 1 month whereas payment based registration is also integrated. In payment based registration users can upload photos and videos of their properties. Emailing option is also integrated.
SMARTSOFT, COCHIN. Aug 2006 –Oct 2008.
System Engineer.
Responsibilities & Activities:
- Troubleshooting system hardware related issues.
- Managing wireless routers and wired network.
- Basic firewall configuration.
- Thin client configuration.
- SharePoint Installation &Customization.
- Installation/Administration of Servers & Campus LAN at NPOL (Naval Physical & Oceanographic Laboratory), Cochin.
Educational Qualification
- Bachelor of Science (Mathematics), Calicut University.
Personal Profile
- Date of Birth:
- Languages Known:
- Passport valid till:
- Present Address:
Personal Qualities
- Ability to perform under high pressure and against targets/deadlines.
- Ability to motivate and inspire confidence in the team.
- Hardworking and dedicated to the companies objectives.
- Quick to learn.
- Effective problem solver.
- Customer focused.
Declaration
I hereby declare that the above furnished information is true to my fullest knowledge and belief.
Candidate Name
Download Sample 1 Resume Application Support Engineer – Word Format / PDF Format