Job Description: • Candidate should be able to handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Build sustainable relationships and trust with customer accounts through open and interactive communication • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service […]
iEnergizer Walkin – Quality Analyst (22nd September 2021)
Job Description: • Candidate having knowledge of Audit and Evaluation function. • Ability to lead associates and drive Quality culture. • Understanding of the Business situation and capability to address issues. • Able to conduct audits for trainees during training and OJT (over and above floor audits). • Responsible for Audit Accuracy & Quality Improvements. […]