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iEnergizer Walkin – Quality Analyst (22nd September 2021)

Job Description:
• Candidate having knowledge of Audit and Evaluation function.
• Ability to lead associates and drive Quality culture.
• Understanding of the Business situation and capability to address issues.
• Able to conduct audits for trainees during training and OJT (over and above floor audits).
• Responsible for Audit Accuracy & Quality Improvements.
• Maintain KET Scores and Customer Satisfaction index.

Salary: INR 2,00,000 – 3,00,000 PA.
Industry:BPO / Call Centre / ITES
Functional Area: Teaching & Training
Role Category: Training
Role: Technical Trainer

Experience: 1 – 4 years
Location: Gurgaon,Bangalore

Interested candidates can walk-in on 22nd September 2021 9.30 AM – 5.30 PM with updated resume & Govt ID.
Venue:
IEnergizer IT Service Pvt Ltd
First Floor, A-307, Hustlehub Tech Park,
ITI Layout, Sector 2, HSR Layout,
Bangaluru-560102

Candidate Profile:
* Candidate should be Graduate with good communication skills.
* 1 year of relevant quality & call audit experience.
* Excellent written and verbal communication.
* Strong interpersonal and influencing abilities

Company Profile:
iEnergizer is one of the most progressive International Call Centers in Asia pacific region, located in Noida, India.

Contact Details:
Contact Person: HR Tashneet Kaur
(Between 10Am to 5pm, Monday to Saturday)
Contact Number: 8287012291

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2024-04-25T04:54:41+00:00