Job Description: • Candidate having understanding with regards to Risk & Control. • He / She will be responsible for processing the daily volumes to meet the SLAs as defined in the service schedule and ensure the basic criteria are adhered to. • Ensure timely and accurate closure of assigned tasks and activities, perform all […]
Job Description: • Candidate has to work as the subject matter expert for the process, provide floor support to the new batches/new hires. • Audit chats for new hires till they move to 3 concurrency, develop new canned responses and commonly used phrases to help the entire team. • Participate in team workouts and contribute […]