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The Royal Bank of Scotland Walkin – Webchat Agent (2nd Mar – 9th Mar)

Job Description: • Candidate has to work as the subject matter expert for the process, provide floor support to the new batches/new hires. • Audit chats for new hires till they move to 3 concurrency, develop new canned responses and commonly used phrases to help the entire team. • Participate in team workouts and contribute […]

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