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Vertex Customer Management India Hiring – Team Leader Operations / Domestic Call Center

puneJob Description: • Candidate should have experience in 20 to 25 size of team handling. • Must have efficient and productive ways to achieve results. • BPO Experience & In-depth knowledge of performance metrics. Salary: INR 1,75,000 – 2,25,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, […]

Vertex Customer Walkin Interview – Email Chat Support (28th April – 04th May 2018)

Job Description: • Candidate must respond to Query / Complaint from customers including follow up and close looping (Voice and Email). • Candidate must provide L1 Support: Basic mails using Standard Templates. • L2 Support: Escalations and Non-Standardized responses. • Job involves call back customers for identified cases if required to ensure complete customer satisfaction […]

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