• Candidate has maintain good business relationships with customers to conduct needs analysis, relay product information and provide technical specifications, quotations and tenders
• Answer inbound emails and phone calls from internal and external customers
• Responsible to drive inbound and outbound calls, emails, and web interface in order to drive numbers with existing and new customers.
• Understand the need of the customer & provide the suitable solution in terms of services/warranties.
• Learning a broad range of Dell technology, products, and services and is able to identify how these products and services align to customer needs.
• Cooperates and collaborates with colleagues, cross-functionally, to support the sales process.
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(NonTechnical)
Experience: 1 – 5 years
Interested candidates can walkin on 12th Dec – 16th Dec 2019 at 1 PM to 3 pm with updated resume, photograph & Govt ID.
Dell Technologies, Plot # 42,
Hitec City Layout,opposite to Deloitte,
Madhapur, Hyderabad – 500081
* Any Graduate/ Post Graduate with minimum 6 months of international calling.
* Good Knowledge of PC Hardware/Software for desktop & portable systems
* Strong communication, presentation and problem-solving skills
Dell is a Technology driven company with a unique Dell Direct model.