1. Customer Support
* Candidate has to provide customer service to our customers
* Ensure accurate reporting and documentation of the accounts analysis.
* Retention of the customers by satisfying our customers needs and through excellent customer timely service
* Setup and maintenance of Enrollment / Disenrollment, Eligibility Update, Effectuation / Termination.
Salary: INR 1,75,000 – 3,50,000 P.A. Excellent Incentives
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 0 – 5 years
Interested candidates can walkin on 14th December 2019 at 11 pm to 5 pm with updated resume
Perungalathur , Chennai
* Candidates with at least 6 months of international calling experience will only be considered as Tenured resources.
* Must have excellent verbal communication.
* Good Analytical and Innovative thinking
* Flexible enough to work in US Shift timing.
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services.