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NTT Data Global Delivery Services Walkin – Sr. AR Resources (9th Dec 2019)

Job Description:
• Candidate has to connect with Client’s Business Partners in United States (typically Insurance Companies ) to follow up on outstanding Accounts Receivables.
• Act as Senior AR Resource handling more complex/aged inventory.
• Ensures assigned accounts are worked towards resolution.
• Follow the basic rules as provided in the Standard Operating Procedures.
• Assist in resolution of outstanding issues from previous transactions.
• Expedites calls to the supervisor when there is a delay in closure of transaction or transaction is crossing the processing time line as per contract
• Help the team to achieve the critical service levels (cash and aging) of the customer.
• Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met.

RoleAssociate/Senior Associate -(NonTechnical)
Industry Type : BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Experience: 1 – 4 years
Location: Noida

Interested candidates can walkin on 9th Dec 2019 at 1 PM to 4 PM with updated resume & Govt ID.

Venue:
NTT Data Services Pvt. Ltd.,
Floor 6, Tower-B, Tech Boulevard,
Plot No. 6, Sector – 127, Noida, U.P – 201301

Candidate Profile:
* Candidate with 1 – 3 years of experience with any International Voice Process.
* US Healthcare, Denial Management or RCM experience will be preferred.
* Ability to work regularly scheduled shifts from Monday-Friday 17:30 PM to 3:30 AM IST.
* University degree or equivalent that required formal studies of the English language.

Company Profile:
NTT DATA Corporation is a Japanese system integration company and a subsidiary of Nippon Telegraph and Telephone.

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