Job Description: • Candidate has to attend day to day operations and Team management. • He / She is liable for team attrition, performance and escalations. • Generation of first level of reports (Associate level reports). • Maintain and incorporate the values of the organisation through self and team members. • Candidate should have worked […]
Area Manager Job Description: • Candidate has to manage relationship officers and guiding them to achieve organization goal. • Maintaining relationships with team members as well as with clients. • Create and drive alternate channels for business along with the regular channels. • Develop new relationships with customers to increase business. • Responsible for processing/documentation […]
Job Description: • Candidate has to perform all EOD at decided time as decided by the Operation incharge in dual custody. Opening of ATM Vault single custody will amount to misconduct and strict disciplinary action will be taken by the Management • CBR (Cash Balance Report) report on a daily basis i.e., ATM deposit & […]
Job Description: • Candidate has to handle outgoing requests from the customers. • Communicate effectively and professionally. • Efficiently gather complete information to access and fulfill customer needs. • Must have basic computer knowledge. • Candidate must know Hindi / Telugu / Malayalam / Kannada • Flexible to work in shifts / Hours: 8 am […]
Technical Support Engineer (Voice): * Candidates should be Graduates / Undergraduates, Fresher / Experienced with good communication skills in English. * Candidate should have knowledge of Storage, Networking, Server, Operating System, System Securities, and Hardware. * Job involves handling calls & resolving enterprise-level customer tickets, forensic work based on virus-related issues. * Candidate must handle […]
Job Description: • Candidate has to handle inbound queries pertaining the issues. • Handling customer calls and troubleshooting technical issues related to operating systems / Routers / Modems & ISP related issues. • Build sustainable relationships with the clients and solve their issues with minimum TAT. • Handle L1 troubleshooting, diagnose the issue and try […]
Job Description: • Candidate will be responsible for Acquisition of Business Accounts/ Current Accounts from cold calling, market reference, cross sell and selling third party products (life & health insurance, mutual funds SIPs) • Responsible for implementing sales and marketing activities within a branch in order to grow the Liabilities business and achievement of sales […]
Job Description: • Candidate has to meet the sales Target & achieve the assigned targets for sales and collection Doing Marketing activities, leafleting, Canopy. • Identifying the new source of business prospect and areas Coordinating with a prospective customer and existing customers for sourcing new business Serving customer queries and Build up customer relationship and […]
Job Description: • Candidate has to Organize training sessions to improve the performance of C.B.A.. • Monitor team performance and report on metrics. • Help the manager in managing the team and attrition. • Meet his/her own production targets assigned by the Management. • Keep the Standard Operating Procedures updated and establish due to control […]
Job Description: • Candidates should be Graduates/ Post Graduates with experience in International Voice Process (US / UK) from 1 to 5 years. • Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards, • Contribute to the completion of the team’s workload, • Undertake duties at a […]