Job Description:
• Candidate has to promptly book customer tickets and disseminate information on new offerings, availability of seats, promotional schemes etc.
• Deliver world class customer service and build customer satisfaction and loyalty.
• Provide effective and timely resolution to a range of customer inquiries and follow them up to final resolution.
• Meet call quality standards. and complete call logs and reports.
• Strive to provide end to end one-call solution to every customer that he/she talks to.
Salary: INR 1,00,000 – 1,75,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 1 – 3 years
Location: Pune
Interested candidates can walkin on 26th Feb 2018 (Monday) to 28th Feb 2018 (Wednesday) with updated resume & Govt ID.
Venue:
Bangalore –
redBus, Ibibo Group – B1,
Golden Enclave, Corporate Block,
Old Airport Road, Bangalore – 560017
Adjacent to HDFC bank
Pune –
IBIBO Group –
Viman Nagar, Nyati Millenium Premises
Cooperative Society, Stilt Floor
Building C, Sakore Nagar, Pune
Maharashtra – 411014
Candidate Profile
* Candidate should be a Graduate / 10 + 2 with relevant work experience.
* Excellent communication (oral) & interpersonal skills.
* Self-motivated and flexible to work in shifts. (No night shifts)
* Candidate should be very fluent in speaking English, Hindi & Marathi
Company Profile:
Redbus is a travel based firm.