Job Description:
• Candidate has to provide Customer with Product and Services information.
• Service calls from Customers based out of US
• Solve queries and concerns on the call
• Arrange for Services required by the Customers
• Follow up on Customers inquires and resolve
• Recognize, document and alert the Supervisor of trends in Customers calls
Industry: IT-Software / Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 5 years
Location: Hyderabad
Interested candidates can walkin on 19th Jan & 20th Jan 2019 at 10 am to 6 pm with updated resume & Govt ID.
Venue:
Hotel Avasa
Hitech City, Madhapur,
Hyderabad – 500081
Candidate Profile:
* Candidate should be Undergraduates/Graduates with experience 0 to 6 years.
* Willing to work in 24/7 work environment
* Should have Customer Centric Attitude
* Excellent English Language Communication Skills
* Professional Phone etiquettes and ability to work with teams.
* Willing to work in rotational shifts and be flexible for Night Shift Timing as well
Company Profile:
Synchrony International Services is one of the nation’s premier consumer financial services companies.
Contact Details:
Email Address: career_hyd@syf.com