• Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
• Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Candidate should be flexible to work in 24*7 environments (US Shift), comfortable to work in night shifts.
Industry: BPO / Call Centre / ITES
Functional Area: ITES , BPO , KPO , LPO , Customer Service , Operations
Role:Associate/Senior Associate -(Technical)
Experience: 1 – 5 years
Interested candidates can walkin on 20th Feb – 28th Feb 2019 at 12 pm to 4 pm
Tech Mahindra (SEZ) Gate No – 2
Survey No. 62/1 A, Qutubullapur Mandal,
Bahadurpally, Hyderabad, Telangana 500043
– HR Round
– Voice & Accent
– Technical Round
Original Photo ID proof (Aadhar Card).
Photocopy of educational & experienced related documents.
Tech Mahindra is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry.