Job Description:
• Candidate has to manage the day-to-day planning, for handling queries of customers over email and chat.
• Candidate has to monitor, coaching and feedback, responsibility for delivery of the defined customer experience
• Answering premium customer queries via call channel.
• Age Between 18 to 35 years
• Typing speed 25 WPM 80% Accuracy
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Experience: 0 – 3 years
Location: Pune
Interested Candidates can walk-in from Monday to Saturday, 10 AM – 4 PM with an updated resume,Aadhar & Documents of Education
Venue :
Tech Mahindra,
Delta 1 building 2nd floor,
Giga Space IT Park, Viman Nagar,
Pune
Candidate Profile:
* Candidate with Good communication skills, both spoken and written & good presentation skills
* Excellent English communication skills Speaking in one regional language i.e., English / Hindi both are mandatory.
* Good analytical (data management, process flows, follow up procedures applied etc) and technical skills (MS Office)
* Undergraduate / Graduate / Post Graduate
Company Profile:
Tech Mahindra is an indian multinational provider of information technology,networking technology solutions and business support services to the telecommunication industry.
Contact Details:
Contact Person: Priyanka / Nilesh
Contact: 7498036062 / 9074857487
Email Address:RR00660772@Techmahindra.com