• Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
• Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues
• Basic Networking, LAN, WAN, Corporate enterprise domain infrastructure environment
Salary: INR 2,25,000 – 2,75,000 P.A.
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)
Experience: 0 – 2 years
Interested candidates can walkin on 18th December 2019 at 11 AM – 4 PM with updated Resume and original ID proof.
Tech Mahindra Ltd.,
RMG Area A-6, Sector-64,
– Original Photo ID proof (Aadhar Card).
– Photocopy of educational & experienced related document
* Candidate should be Only B.E/B.Tech with excellent verbal communication skills in English.
* Excellent judgement skills to be able to properly evaluate situations and immediately provide effective solutions.
* Min 6 months of Voice Tech Support experience or 12 months BPO or any Voice Calling Experience.