Job Description: • Candidate has to attend training sessions to grow knowledge of products and to develop customer service skills. • He/she has to process and log incoming calls into the CRM system. • Resolving phone, walk-in, mail, fax, and email customer inquiries. • Forwarding and escalating inquiries to relevant individuals and departments. • Contact […]
Job Description: • Candidate must have proficiency in OOAD, .Net and Java Programming • Java Programming and AngularJS. • Experience in at least one set of the above-mentioned fields • Strong analytical, communication and problem-solving skills • Should be proactive & possess good interpersonal skills. • Ability to work in a fast-paced environment and be […]
Job Description: • Candidate should be able to work with the leadership to set the standards for software engineering practices within the machine learning engineering team and support across other disciplines. • Work closely with the Product team and stakeholders to develop the data platform to meet the requirements of the proposed solution. • Responsible […]
Job Description: • Candidate has to provide Remote technical support to enterprise customers on NetApp Storage platform through Zoom/Call/Email/Chat • Resolve NFS, CIFS, FC, iSCSI issues, TCP/IP networking issues • Reproduce issues by re-creating scenarios in a lab environment • Collaborate with or escalate cases to other Technical Support Engineers and/or Escalation Engineers when the […]
Job Description: • Candidate has to manage the day-to-day planning, for handling queries of customers over email and chat. • Candidate has to monitor, coaching and feedback, responsibility for delivery of the defined customer experience • Answering premium customer queries via call channel. • Age Between 18 to 35 years • Typing speed 25 WPM […]
Job Description: • Candidate should be ITI/10+3 years Diploma/ Any Graduates • Candidate with good Communication Skills in English & Hindi • Must have good knowledge on Hardware and other technical terms. Salary: INR 1,75,000 – 4,00,000 P.A. Industry: BPO / Call Centre / ITES Functional Area:ITES , BPO , KPO , LPO , Customer […]
Job Description: • Candidate will be accountable for achieving business objectives while maintaining focus on customer satisfaction and professional customer support. • Responsible for assigned accounts receiving billing data inputs, creating a billing package to be inspected, making necessary revisions for re-inspection, ensuring billing accuracy and timeliness and ensuring accurate and timely invoice creation and […]
Job Description: • Candidate has to resolve valid or authorized deductions by entering adjusting entries. • Posts customer payments by recording cash and checks. • Updates receivables by evaluating unpaid invoices. • Maintains records by creating invoices, debits, and credits • Resolves collections by examining customer payment plans, payment history, and credit lines. • Putting/releasing […]
Job Description: • Candidate with good communication skills in English &fluent in English Versant Level5 (Manageable Hindi). • Computer hardware troubleshooting knowledge is mandatory • Good knowledge of Computer hardware and other technical terms • Age Limit : Max 35 Years • Fixed Shifts (9am – 6pm),6 Days working Salary: INR 1,75,000 – 2,75,000 P.A. […]
Job Description: • Candidate should have an understanding of Infrastructure components and respective alerts. • Record all interactions through call, email or chat in the Ticketing System. Resolve issues under support boundaries and route issues beyond the scope to the respective Support Groups. • Knowledge of the functioning and configuration of the Microsoft Exchange clients. […]