Job Description: • Candidate has to process card applications in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calling. • He / She has to highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times. […]
Job Description • Candidate has to handle ticket related queries/requests in inbound calls, efficient customer service. • Responding to customer service inquiries via phone and e- mail. • Dealing with customers to understand and meet customer requirements, provide solution, handle escalation and ensure closure on a given TAT. • Maintain knowledge of products, pricing promotions, […]
Job Description: * Candidate should have Good command over spoken English. * Computer literacy, Windows Operating Systems and internet applications * Graduate & Age limit – 18 -30 years * Attending customer queries over the phone and providing solutions. * Resolving matters in the best interest of both the customer and the company. Industry: BPO / […]
Job Description • Candidate should be from Domestic Voice with good communication can also apply. • He/ She should possess good communication, logical and analytical skills • Any Qualification, 2016 Passed outs also can apply • Willing to work in Night Shifts (6.30 PM to 3.30 PM) Experience: 1 – 3 Years Industry Type: BPO […]
Job Description: • Candidate has to communicate with customers through different mediums (Email, Chat, International Phone Process) by utilizing a variety of software tools for navigating customer accounts, reviewing policies and providing effective solutions. • Candidate must be minimum 12th Pass. Graduate / PG is eligible to apply with 6 months experience in BPO. • […]
Job Description : • Candidate having experience in Medical Billing \ Medical Coding • Excellent verbal and written communication skills. • Ability to work well in an individual and team environment • Flexible to work in Night Shifts • US Healthcare experience Mandatory Salary : 3,00,000 – 5,00,000 P.A. Industry Type : BPO / Call […]
Job Description: • Candidate Any Graduate (Preferably / B.Com / M.Com / MBA / any diploma in commerce / F&A ) • 2 3 years of overall experience with 1 year as a Process Trainer in the Domestic Telecom (BPO) Domain • Should be TTT Level 1 Certified (Preferred, not mandatory) • Excellent verbal & […]
Job Description: • Candidate should have more than 2 years experience in the field. • Preparing and editing content for one of the premium Telecom process. • Build and manage/Create unique content, editing and proofreading. • Experience in writing for web such as blogs and scannable articles. • Research & write creative Blogs, Website articles, […]
Job Description: • Candidate should be strong in Anatomy, Physiology and 12 Systems and Functions • Good communication skills • Interested to work in the night shift process. • Willing to sign 2 years of Service Agreement Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role: Fresher […]
Job Description: • Candidate should be Graduate with proficient in business writing skills. • Typing Speed – 25 words per minute with 90% accuracy • Experience relevant experience in Call Centre; Service / Hospitality Industry; prior experience of direct Customer Care interactions in call centre is a must. • Ability to handle telephonic conversations • […]