Job Description: * Candidate with Good command over spoken English * Contact potential or existing customers and upsell our products * Direct interaction to the field sales team when needed * Planning/Scheduling senior level meetings for the Sales Team * Handle grievances to preserve the companys reputation * Proper Co-ordination with our Sales coordinator Industry: […]
Job Description: * Candidates with good verbal communication skill (English language). * Fluent in any one regional language {Tamil / Malayalam / Telugu) * Strong knowledge in Telecom, Smartphone, Troubleshooting, Problem solving, and technology skills. Salary: INR 1,25,000 – 3,00,000 P.A Industry: BPO / Call Centre / ITES Role Category: Associate / Senior Associate – […]
Job Description: • Candidate has to interact and resolve the queries of customers of the some of the best brands across the country. • Provide World Class Customer Service. • End to End Transaction of Reports. Salary: INR 2,25,000 – 2,75,000 P.A. Industry: BPO / Call Centre / ITES Functional Area:ITES, BPO, KPO, LPO, Customer […]
Job Description: • Candidate has to handle inbound queries pertaining the issues. • Build sustainable relationship with the clients and solve their issues with minimum TAT. • Handle L1 troubleshooting, diagnose the issue and try to resolve alerts at your end to balance work load of L2 support team. • Edifying the customers regarding the […]
Job Description: • Candidate has to handle Customer Services Income Tax related calls. • Resolving customer complaints. • Maintain customer data & update the Team Leader. • Good spoken English & Hindi mandatory. • Knowledge on basic computing applications. Salary: INR 1,25,000 – 1,75,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, […]
Job Description: • Candidate has to manage incoming calls and customer service inquiries • Generating sales leads that develop into new customers • Identifying and assessing customers needs to achieve satisfaction • Follow communication procedures, guidelines and policies Salary: INR 1,00,000 – 1,75,000 P.A. Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, […]
Job Description: • Candidate has to attend training sessions to grow knowledge of products and to develop customer service skills. • He/she has to process and log incoming calls into the CRM system. • Resolving phone, walk-in, mail, fax, and email customer inquiries. • Forwarding and escalating inquiries to relevant individuals and departments. • Contact […]
Job Description: • Candidate should be Under Graduate / Graduate with good communication skills (English, Hindi & Marathi) • Knowledge of basic computer operation good listing & responding skills. • Work in a 24/7 work environment Rotational shift. • Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of […]
Job Description: • Candidate has to deal directly with customers either by telephone, electronically or chat • Must have excellent Verbal and Written Communication skills. • Able to work in rotational night shifts (US) • Typing speed of 26 WPM, 90% accuracy. • Good logical reasoning & analytical skills. Industry:IT-Software / Software Services Functional Area: […]
Job Description: • Candidate has to identify prospective customers that match the client specifications using web research tools. • He/She has to maintain, manage and append individual databases on a real-time basis • Identifying prospects that meet the client specifications and eliciting responses to specific client queries from the prospects. • Understanding the expression of […]